Tie Grandmaster sells high quality neckties at an affordable price. We have all sorts of ties either for office wear or events. We assure you, you won't regret buying necktie from us. Hope you can share this great necktie stores with your friends and family. We only serve the best quality.
49 Jalan Seri Austin 3/58,
Taman Seri Austin,
81100 Johor Bahru,
Fax: +1 408 996 1010
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We only refund or exchange items if they are defective or damaged.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange your damaged item for the same item, send us an email at email@example.com and return the goods using the return label which is provided in your ‘Shipping Confirmation’ email.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Return the goods using the return label which is provided in your ‘Shipping Confirmation’ email.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you, may vary.
To return your product, you should mail your product to:
Street Address: 49, Jalan Seri Austin 3/58, Taman Seri Austin, Johor Bahru, Johor, Malaysia.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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